DAEMON Tools Christmas Sale
December 18, 2014 — January 08, 2015
FREE Updates
LIFETIME UPDATES
always the latest version
free of cost
no time limit
from $54.99
Save
$10.00
MAJOR VERSION 
free minor updates
24/7 support
from $34.99 $44.99
FREE Updates
LIFETIME UPDATES
always the latest version
free of cost
no time limit
from $34.99
Save
$10.00
MAJOR VERSION 
free minor updates
24/7 support
from $19.99 $29.99
FREE Updates
LIFETIME UPDATES
always the latest version
free of cost
no time limit
from $49.99
Save
$10.00
MAJOR VERSION 
free minor updates
24/7 support
from $29.99 $39.99
DAEMON Tools Pro Standard 6
major version from $24.99
lifetime updates from $39.99
DAEMON Tools Lite 4
major version from $14.99
lifetime updates from $29.99
DAEMON Tools Net 5
major version from $174.99
lifetime updates from $289.99
DAEMON Tools USB 2
major version from $39.99
lifetime updates from $64.99
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DAEMON Tools Christmas Sale
FAQ
1.
What are system requirements for DAEMON Tools?
Operating Systems
  • Windows 98
    • up to DAEMON Tools Lite 3.47
  • Windows 2000
    • up to DAEMON Tools Pro 4.36.0308
    • up to DAEMON Tools Lite 4.35.6
  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008
  • Windows 7
    • DAEMON Tools Pro 4.35.0306 or later
    • DAEMON Tools Lite 4.35.5 or later
  • Windows Server 2008 R2
    • DAEMON Tools Pro 4.35.0306 or later
    • DAEMON Tools Lite 4.35.5 or later
  • Windows 8
    • DAEMON Tools Pro 5.2.0
    • DAEMON Tools Lite 4.46.1
Minimum Hardware
  • 500 MHz CPU
  • 256 MB RAM
  • 30 MB hard drive space for installation
2.
Where can I get a serial number to install DAEMON Tools?

Serial number is a 32-symbol code required for activation of a paid license. Once you have purchased DAEMON Tools software, you are registered to Disc-Soft.com. You can download program setup, get serial number and manage your license via your account at My Licenses page.

You do not need any serial number to install DAEMON Tools Ultra Trial, DAEMON Tools Pro Trial or DAEMON Tools Lite, which is free for home and non-business use. Just select Trial License in DAEMON Tools Ultra or DAEMON Tools Pro setup wizard and Free License when installing DAEMON Tools Lite.

3.
Is DAEMON Tools software free or not?

DAEMON Tools is not freeware. Only DAEMON Tools Lite is free for home and non-business use. In case you want to use DAEMON Tools in any organization, you need to buy a license.

4.
Can I try DAEMON Tools products before purchasing?

We highly recommend installing full functional 20-day trial of DAEMON Tools products before buying to check whether this software meets your requirements.

Please note, in case you used DAEMON Tools trial before, the 20-day period will be reduced to 3 days.

5.
Where can I find DAEMON Tools tutorial?

Our online manuals help finding answers to common questions on how to use DAEMON Tools software. Please visit:

DAEMON Tools Ultra help
DAEMON Tools Pro help
DAEMON Tools Lite help
DAEMON Tools Net help
DAEMON Tools iSCSI Target help

Also you can ask questions to DAEMON Tools community forum.

6.
Where can I discuss some issues concerning DAEMON Tools or share my experience?

You can find a lot of helpful information about DAEMON Tools and share your experience with other people at our community forum.

7.
How can I contact DAEMON Tools customer support?

On program issues, please contact our Technical support.

  • Submit a support request at our contact page. If you have a purchase fill "Contact e-mail" field with e-mail address, which you used when ordering DAEMON Tools.
  • Contact support team using Disc-Soft.com account. This is more preferable for paid customers to get premium technical support in the shortest possible time.
  • Submit request via DAEMON Tools: open context menu in tray, select "Help" and "Submit Request" item.
8.
I replaced a hard drive / re-installed Windows / bought a new PC / tried to run DAEMON Tools on my second PC. Now I get "already activated on another system" message while installing DAEMON Tools. What should I do?

DAEMON Tools software activation is associated with your Operating System and to some hardware components in your PC.
In such cases you need to complete the following steps:

  1. Log in to your Disc-Soft.com account.
  2. Click "Show details" to open the list of systems DAEMON Tools was activated on.
  3. Click "Revoke" link to unassign DAEMON Tools from old Windows system etc.

Now you can use DAEMON Tools on your second PC, new hard drive, operating system etc.
Otherwise, you can order additional instances by clicking "Add instance" button.

9.
I have several home computers (or operating systems on my PC). Can I run DAEMON Tools products on all systems?

DAEMON Tools Ultra and DAEMON Tools Pro can be run on all systems if your license has a corresponding quantity of Instances. Please log in to your Disc-Soft.com account to check "Instances" quantity of your DAEMON Tools Ultra and DAEMON Tools Pro license.

In case Instances quantity is not enough, you can:

  • Order additional instances by clicking "Add instance" button.
  • Unassign DAEMON Tools Ultra or DAEMON Tools Pro from the selected system using "Revoke" link. Then you will be able to run the software on a different system. In this case using "Revoke" option will be required every time when switching between systems to run DAEMON Tools Ultra or DAEMON Tools Pro on.

DAEMON Tools iSCSI Target can be used on 3 PCs (servers). For additional servers you should buy as many DAEMON Tools iSCSI Target licenses as you need with 3 available servers each.

10.
My physical DVD drive disappeared from the system after I installed DAEMON Tools. How to fix it?

In case a virtual or physical device does not appear in Explorer:

  1. Check whether it is listed in Device Manager.
    If you cannot find the device even in "Other devices" list, please reboot your computer and check BIOS settings. In case no device is found in BIOS you have a hardware problem.
  2. Open "General" tab to check the device status.
  3. Open "Drivers" tab to update the device drivers.

If you cannot find the device in Explorer after completing steps 2 and 3 but it is listed in Device Manager, you seem to have a problem related to operating system.

Similar cases were discussed at DAEMON Tools forum:
No drive letter(s) assigned to the virtual drive(s), or virtual drive(s) disappear
Unable to set new drive letter under Vista

11.
I've mounted a disc image to virtual drive via DAEMON Tools and nothing happens. What's wrong?

Likely, Autorun (Autoplay) is disabled in your Windows so you cannot browse the disc image immediately after mounting.

Open My Computer and try to browse the disc image, open folders or copy files to your local hard drive. If you can perform all these actions it means you have mounted the image successfully.

12.
In a couple of days after installing DAEMON Tools I got a message: "This program requires at least Windows 2000 with SPTD 1.69 or higher. Kernel debugger must be deactivated". I updated the SPTD driver, uninstalled and re-installed DAEMON Tools but it didn't help. How can I fix that?

Usually, the problem is caused by incompatibility of DAEMON Tools and security software like Comodo Firewall (or Zone Alarm) that can block SPTD driver.

Please complete the following steps to resolve the issue:

  1. Download SPTD for your 32-bit or 64-bit operating system.
  2. Run the driver setup and click Update (or Install)
  3. Restart Windows.
  4. Run SPTD setup the second time. If you can see "same SPTD version was detected" text then the driver was installed successfully.
  5. Re-install DAEMON Tools.
13.
I've tried to install DAEMON Tools several times but I constantly get "Internal setup error: code 14" error message. What's wrong?

Some security programs (antivirus, firewall, HIPS etc.) can block SPTD driver. So you should check your security software settings first.
If you continue getting this error message, please visit our forum to find some troubleshooting information:

Internal Setup Error Code 14
Internal setup error . error code : 14 ???

14.
I get "Error in command line" when trying to open an image file with right-click menu ("Open with..." item) in Windows Explorer. What’s wrong?

DAEMON Tools does not provide mounting disc images via "Open with..." menu in Explorer. You can mount by double-clicking on an image file instead. Just enable needed file associations in DAEMON Tools to mount disc images in two clicks.

DAEMON Tools Lite users:

  1. Open "Preferences..." in tray menu.
  2. In "Integration" section select file extensions you want to mount via Explorer by double-clicking on an image file.

More detailed information is available in DAEMON Tools Lite manual.

DAEMON Tools Pro users:

  1. Open "Tools" menu and select "Preferences..." menu item.
  2. Select needed file extensions, configure and group context menu items if needed.

DAEMON Tools Pro manual provides more information.

15.
How many licenses do I need to use both DAEMON Tools USB client and server?

You have to buy one multi-instance license of DAEMON Tools USB if you want to run the software on several computers, no matter client or server part.

16.
How to uninstall DAEMON Tools?

Go to the Control Panel, find Programs section and choose Uninstall a program. Find DAEMON Tools in the list and click Uninstall/Change button.